PROXY Pro 6 Delivers Inventory and Configuration Management To Corporate Helpdesks

All-in-One Remote Support Software Solution for Remote Access, Remote Control and Remote Management Helps Slash IT Expenses

Cambridge, MA - December 3, 2008 - Proxy Networks, Inc., formerly a division of Juniper Networks, Inc. and Funk Software, announced PROXY Pro 6, the latest release of its remote support software that has been an industry leader for more than 15 years. PROXY Pro 6 introduces a new module for remote management, which will allow helpdesk technicians and IT administrators to access hardware and software inventory information and change configuration settings on remote computers safely and quickly.

Adding the new remote management features to widely deployed remote access and remote control capabilities, PROXY Pro 6 will enable helpdesk technicians and IT administrators to execute the entire remote support lifecycle from their desktops: Reach remote computers anywhere, anytime with PROXY Pro Remote Access; resolve support issues collaboratively with PROXY Pro Remote Control; and, monitor and remediate configuration problems with PROXY Pro Remote Management.

"PROXY Pro has been chosen and is trusted by thousands of corporate helpdesks around the world because its remote access and remote control capabilities are reliable, secure and easy-to-use," said Proxy Networks, Inc. CEO Andy Kim. "With our new remote management features, helpdesk technicians are now able to diagnose and fix support issues faster and easier than ever before. With all the remote support lifecycle capabilities under one simple user interface, our customers are slashing remote support IT expenses by eliminating redundant remote support applications, cutting recurring fees for hosted remote access tools, and increasing productivity of their existing helpdesk staff."

PROXY Pro 6 Remote Management is Safe, Secure

PROXY Pro 6 Remote Management uses Windows Management Instrumentation (WMI) to query and change settings on remote computers. It does not require users to enable RPC or file sharing, and thus avoids a security loophole that other implementations face.

PROXY Pro 6 Remote Management main capabilities include:

• Inventory: ability to generate reports of hardware and software assets on remote computers
• Configuration Management: ability to view and change configuration of remote computers without interrupting current logged-on user; examples of configuration options available to helpdesk technicians include system settings, users & groups, processes, services, shared files, registry settings, power management settings and event logs

PROXY Pro 6 Supports Windows Vista, Windows Server 2008 Platforms

PROXY Pro 6 introduces several other new features, including support for Windows Vista and Window Server 2008 platforms. Other new features include:

Bandwidth throttling: ability to restrict amount of bandwidth used for capturing remote computer desktop; useful for WAN and other low bandwidth networks
• Automatic logoff: ability to logoff current end-user's session before starting a remote support connection; security setting for environments that allow unattended access to remote computers
• Chat: ability for multiple helpdesk technicians, connected to the same remote computer, to participate in an instant messaging chat room; useful for collaboration and training
• File Transfer resume: ability to continue the transfer of a large file or a large directory of files, if connection is dropped unexpectedly
• Conversion of screen recording files to .wmv format: ability to convert proprietary PROXY Pro screen recording files to .wmv format; useful for viewing/editing PROXY Pro screen recordings with industry standard video tools

PROXY Pro 6 is Available in 2 Editions: Workstation and Server Editions

PROXY Pro 6 is available in 2 editions: PROXY Pro 6 Workstation Edition, which uses a simple peer-to-peer network model, is ideal for SMBs and enterprise workgroups. PROXY Pro 6 Server Edition, which uses a hub-and-spoke network model, is designed for environments that would benefit from centralized administration, network access and security management.

Availability and Pricing

PROXY Pro 6.0, including all the new remote access and remote control capabilities, is available today as a general release. Please see the download page on our website, www.proxynetworks.com/freetrial, to get a free 30-day trial for this version.

PROXY Pro 6.10, our next release, will feature the new remote management module, and is expected to be available in early Q1 2009. It is available today on a limited basis for evaluation purposes. Please contact us directly by email (sales@proxynetworks.com) or by phone (617-453-2700) to get access to this version.

Significant discounts are available for deployments of 10 remote computers or more. PROXY Pro customers with active Maintenance and Support Agreements will receive PROXY Pro 6 as a standard upgrade. Current customers of PROXY Pro remote support products and select competitive products qualify up to a least 50% discount off of estimated retail pricing.

For North American customers, please contact us directly by email or phone. For international customers, please contact the Proxy Networks reseller in your local area, or contact us directly and we'll help you find a local PROXY Pro reseller near you.

About Proxy Networks, Inc.

PROXY Networks, Inc., formerly a product division of Juniper Networks, Inc. and Funk Software, is a leading provider of remote support software solutions. PROXY Pro 6, the latest version of our remote support software, includes tools for remote access, remote control and remote management, and is the choice of thousands of helpdesks worldwide. Over the last decade, PROXY Pro has been installed on millions of PCs and servers around the world. For more information about Proxy Networks, Inc., please call 617-453-2700 or visit our Website at www.proxynetworks.com.

Contacts

Proxy Networks, Inc. Cambridge
Sandra Florindi, 617-453-2712

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