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PROXY Pro Workstation Edition


The PROXY Pro Workstation Edition is a simple, peer-to-peer style remote support tool enabling support representatives or technicians to take remote control of machines within their LAN. 

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The PROXY Pro Workstation Edition consists of the following components:

  • PROXY Pro Master is the viewer, and is typically installed on your computer or a technician's PC
  • PROXY Pro Host is the remote access client, which is installed on each remote PC, runs as an always-on service 
  • PROXY Pro Deployment Tool eases the deployment of the PROXY Pro Host client, and is used to customize your settings and deploy the Host to remote machines.

The Workstation Edition was initially designed with small to medium-size businesses in mind looking for an easy-to-use, secure on-premise remote support solution for a small number of remote desktops. However, the PROXY Pro Workstation Edition is not exclusively matched to SMBs. It is also suited for enterprises that require remote access to desktops, laptops and servers within the boundaries of the LAN. Enterprise support reps can provide IT support and services to network segments of end-users on workstations.

The Workstation Edition utilizes the PROXY Pro Master viewer, which is the application used for connecting to client machines within your network running the PROXY Pro Host client software. The Proxy Host runs as a service in Windows and is always at-the-ready, and allows for connectivity from PROXY Pro Master users within the network. It is secured with Windows Authentication, can be configured require end-user permission to connect, or can even behave in complete stealth mode. The PROXY Pro Deployment Tool is also included, and it allows you to create a custom installation for your Proxy Hosts and push out the installation with your settings. Also, use "Update Host Settings" feature to update settings post-installation.

 

A robust set of remote access capabilities and connection management control features include:

  • Windows Security Model for authentication
  • Client runs as an always-on service
  • Permission to Connect Option
  • Double-click to Connect
  • 256-bit AES Connection Encryption
  • Connection Logging to Event Viewer
  • Set access whitelists or blacklists by IP range

Remote control features include:

  • Connect silently in complete stealth mode
  • Create a "Favorites" list of frequently accessed machines
  • Dual and multi-monitor friendly, plus monitor select
  • Suppress the keyboard and mouse of the end user
  • Simple Machine Search by computer name, user name, or IP address
  • Simple "drag and drop" file transfer
  • Remotely restart services, kill processes, edit registry

 

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