SUPPORT CONTACT

PROXY Pro v10.3 Hotfix #2, featuring Chromebook support, is now available!

Hello Friends of Proxy,

Proxy Networks has now released PROXY Pro v10.3 Hotfix #2!  I’ve extracted the list of new features, enhancements and bug fixes from our “What’s New?” release notes PDF.  Below you will find the link to download the latest version along with a link to our Best Practices for Upgrading doc which should address the majority of upgrade-related questions.

The big news for this release is that Proxy Networks now supports connectivity to Chromebooks via the PROXY Pro Host app.  We originally began supporting mobile devices such as iOS and Android in v10.3 and now the SHARE button on the Proxy Web Console landing page will work with Chromebooks.

For first-time use, the SHARE button will offer the download of our Host app.  Once installed, return to the landing page and now the SHARE button will now call up the Host app and will allow the Chromebook user to start/stop sharing at any point.

We understand that many organizations need an effective way to support end users on these new devices and now PROXY Pro can help you do that.  Any PROXY Pro RAS customer may now upgrade their server to this version to begin using this new capability.  As for our customers using PROXY Air, our hosted remote desktop service, we will be upgrading them over the course of the next couple weekends during the next planned maintenance window.

PROXY Pro RAS customers can review the RAS upgrade guide here and download the RAS software zip file here.

PROXY Pro P2P customers can review the P2P upgrade guide here and download the P2P software zip file here.

We will be upgrading PROXY Air servers, our hosted remote desktop service, over the course of the next couple weeks starting as soon as this Saturday evening during the next planned maintenance window. 

• The Host for Android is now supported on ChromeOS Chromebooks that support running Android applications.  This allows a Web Console user to view the screen of the Chromebook when it is shared.

• Master for Macintosh now has full support for Hosts with multiple monitors, with features comparable to the Master for Windows. Specifically, the “Select Host Monitor” menu and the “Next Host Monitor” button are on the toolbar and in the menus.  Master for Macintosh also now supports autoscroll of the Host view when in Fit 1-to-1 mode by holding the SHIFT key while moving or dragging the mouse.

• Remote Control clients now have “Next Host Monitor” button on toolbar.  When remote controlling a Host with multiple monitors, in addition to the previous features to select single monitors to view, a new toolbar button “Next Host Monitor” is available to cycle through the monitors more conveniently.  This is available in Master for Windows, Master for Macintosh, and in the HTML5 Remote Control page in Web Console.  Additionally, the keyboard accelerator Ctrl+] activates the “Next Host Monitor” feature, and keyboard accelerator Ctrl+[ toggles Fit-to-Window mode.  These accelerators work in Master for Windows and Master for Macintosh.

• The Host handling of SSL certificate errors when configured to report to a Gateway Server has been updated.  Previously, the option to accept an untrusted certificate was conditional on the specific error that was reported.  Because the error could change, this was not a completely predictable configuration option.  In this release, the option to accept a particular certificate ties that acceptance to the specific certificate, independent of what the error is.  This makes this functionality more predictable, and has been implemented consistently on all PROXY Pro Host platforms – Windows, Macintosh, iOS, and Android.

• Identity Manager setting “Require Azure AD for interactive web-based logins”.  This configuration option is designed to accommodate a specific configuration, where Windows Accounts are to be used by PROXY SDK clients (including custom applications written against the SDK, as well as the Master), but all web-based logins should require Azure AD and not provide the choice of entering a Windows account. This streamlines single sign-on using Azure AD for browser-based client activity, without disabling Windows Accounts for other usages.

• The Server Configuration Check utility (in the PROXY Pro Server installation) now performs additional checks and warns on configuration issues that were not previously detected.  Specifically, the IIS Application Pools for Web Console and Identity Manager are started if they’re not running, and a warning is issued if they cannot be started.  The utility also checks that the Application Pools and Gateway Server are configured to run as the account specified at installation time.

• The PROXY System Information reporting tool now reports on some additional data to help diagnose problems.  More information about the machine’s relationship to its Windows domain, including whether that relationship seems to be working, is reported.  The total size and free disk space of each drive is also reported, to help identify low disk space issues.

• The “text mode” screen used by the PROXY Pro Server “System” Hosts (Gateway At-a-Glance and Gateway Server Performance) were not drawn with the correct colors by the HTML5 Remote Control client or the Master for Macintosh.  This is now fixed.

Thanks for keeping up with us!

-Ryan Gallager

Proxy Networks Support Team