Lower Cost

Brand new portable speaker with pure sound and powerful battery (up to 10 hours)

One of the more frequently mentioned issues with Bomgar is its cost. It's often perceived as one of the more expensive options on the market, especially for small businesses or individuals. The pricing might not be as competitive or flexible when compared to other remote support tools, which can be a significant consideration for organizations with limited budgets or those who do not require all the advanced features offered.

Simplicity

Brand new portable speaker with pure sound and powerful battery (up to 10 hours)

Bomgar is a powerful tool packed with features, but with that comes a certain level of complexity. Some users find the interface and vast array of options a bit overwhelming, especially at the beginning. The learning curve can be steep for new users or those not accustomed to such comprehensive tools, leading to longer training periods and potential underutilization of the software’s capabilities.

Better Fit for Your Needs

Brand new portable speaker with pure sound and powerful battery (up to 10 hours)

While generally robust, some users have reported performance issues with Bomgar, particularly in low-bandwidth environments or when connecting to certain types of devices. Issues such as slow connection times, lag during remote sessions, or trouble connecting to specific operating systems can be frustrating and impede the efficiency of support tasks.