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PROXY Air

Remote Access Software as a Service

Helpdesks, corporate IT departments and MSPs use PROXY Air for fast, reliable and secure remote access connections to support and collaborate with end users anywhere on any device

  • Private cloud infrastructure ensures secure connections

  • Hosted and managed by us so you can focus on your end users

  • No pre-installed endpoint agents necessary

  • One-click remote access from your web browser

PROXY Air Key Features

Everything you need for remote access, remote control and remote managementof any endpoint device, anywhere, anytime

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Remote Desktop

Pixel-perfect screen capture makes remote desktop seem just like being there

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Remote Control

Reliable, responsive remote control gives you full input control over remote endpoint

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File Transfer

Drag-and-drop transfer of files or groups of files to and from end user devices

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Remote Printing

Redirection of print jobs from endpoint device printers to your local printers

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Screen Recording

Screen recording of any endpoint device can be turned on for auditing and analysis

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Remote Management

Tools provide information on status and health of endpoint devices, and scripts enable users to make changes

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Remote Speaker

Redirection of audio from endpoint device to your local built-in speaker

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Chat

Real-time messaging with end user for faster, more responsive remote assistance and collaboration

PROXY Air is trusted by hundreds of Helpdesks, IT Administrators & MSPsto make secure remote access connections around the world every day

5,000+ Customers Worldwide

1,500,000+ Endpoints Supported

100,000+ Remote Access Sessions Daily

PROXY Air Packages

Choose the subscription that best fits your needs:



    • PROXY AirMulti-Tenant

    • PROXY AirDedicated





    • PROXY AirMulti-Tenant

    • PROXY AirMulti-Tenant

    • PROXY AirDedicated

    • PROXY AirDedicated


    • Endpoint Agents






    • Endpoint Agents

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated


    • PROXY Pro Host for Windows - Persistent, pre-installed




    • PROXY Pro Host for Windows - Persistent, pre-installed

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated

    • PROXY Pro Host for Windows - Transient, on-demand



    • PROXY Pro Host for Windows - Transient, on-demand

    • PROXY AirMulti-Tenant

    • PROXY AirDedicated

    • PROXY Pro Host for MacOS - Persistent, pre-installed




    • PROXY Pro Host for MacOS - Persistent, pre-installed

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated

    • PROXY Pro Host for MacOS - Transient, on-demand



    • PROXY Pro Host for MacOS - Transient, on-demand

    • PROXY AirMulti-Tenant

    • PROXY AirDedicated

    • PROXY Pro Host for VDI




    • PROXY Pro Host for VDI

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated

    • PROXY Pro Host for RDS




    • PROXY Pro Host for RDS

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated

    • PROXY Pro Host for iOS



    • PROXY Pro Host for iOS

    • PROXY AirMulti-Tenant

    • PROXY AirDedicated

    • PROXY Pro Host for Android



    • PROXY Pro Host for Android

    • PROXY AirMulti-Tenant

    • PROXY AirDedicated

    • PROXY Pro Host for ChromeOS



    • PROXY Pro Host for ChromeOS

    • PROXY AirMulti-Tenant

    • PROXY AirDedicated


    • Technician User Console


    • Multi-Tenant


    • Dedicated




    • Technician User Console

    • PROXY AirMulti-Tenant


    • Multi-Tenant

    • PROXY AirDedicated


    • Dedicated

    • PROXY Pro Master for Windows - Persistent, pre-installed




    • PROXY Pro Master for Windows - Persistent, pre-installed

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated

    • PROXY Pro Master for MacOS - Persistent, pre-installed




    • PROXY Pro Master for MacOS - Persistent, pre-installed

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated

    • PROXY Pro Master for iOS




    • PROXY Pro Master for iOS

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated

    • PROXY Pro Master for HTML



    • PROXY Pro Master for HTML

    • PROXY AirMulti-Tenant

    • PROXY AirDedicated


    • PROXY Pro Remote Access Service


    • Multi-Tenant


    • Dedicated




    • PROXY Pro Remote Access Service

    • PROXY AirMulti-Tenant


    • Multi-Tenant

    • PROXY AirDedicated


    • Dedicated

    • PROXY Pro Gateway Connection Broker




    • PROXY Pro Gateway Connection Broker

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated

    • PROXY Pro Identity Manager




    • PROXY Pro Identity Manager

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated

    • PROXY Pro Admin Portal




    • PROXY Pro Admin Portal

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated


    • Additional Tools


    • Multi-Tenant


    • Dedicated




    • Additional Tools

    • PROXY AirMulti-Tenant


    • Multi-Tenant

    • PROXY AirDedicated


    • Dedicated

    • PROXY Pro Deployment Utility




    • PROXY Pro Deployment Utility

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated

    • PROXY Pro Remote Printing 



    • PROXY Pro Remote Printing 

    • PROXY AirMulti-Tenant

    • PROXY AirDedicated


    • Connection Management


    • Multi-Tenant


    • Dedicated




    • Connection Management

    • PROXY AirMulti-Tenant


    • Multi-Tenant

    • PROXY AirDedicated


    • Dedicated

    • Peer-to-peer connections (inside LAN)





    • Peer-to-peer connections (inside LAN)

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated


    • Firewall-friendly connections (across LAN)



    • Firewall-friendly connections (across LAN)

    • PROXY AirMulti-Tenant

    • PROXY AirDedicated

    • Persistent connections (always on to unattended endpoints)




    • Persistent connections (always on to unattended endpoints)

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated

    • Transient connections (session-based access to endpoints)




    • Transient connections (session-based access to endpoints)

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated

    • Multiple concurrent sessions per user



    • Multiple concurrent sessions per user

    • PROXY AirMulti-Tenant

    • PROXY AirDedicated


    • Security


    • Multi-Tenant


    • Dedicated




    • Security

    • PROXY AirMulti-Tenant


    • Multi-Tenant

    • PROXY AirDedicated


    • Dedicated

    • Authentication - Local Domain Accounts



    • Authentication - Local Domain Accounts

    • PROXY AirMulti-Tenant

    • PROXY AirDedicated

    • Authentication - Active Directory Accounts




    • Authentication - Active Directory Accounts

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated

    • Authentication - MFA




    • Authentication - MFA

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated

    • Authorization - Role-Based Access Control




    • Authorization - Role-Based Access Control

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated

    • Encryption - TLS 1.2/1.3, AES256



    • Encryption - TLS 1.2/1.3, AES256

    • PROXY AirMulti-Tenant

    • PROXY AirDedicated

    • Auditing - Connection & Session Logging




    • Auditing - Connection & Session Logging

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated

    • Auditing - Screen Recording




    • Auditing - Screen Recording

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated


    • Remote Access Tools


    • Multi-Tenant


    • Dedicated




    • Remote Access Tools

    • PROXY AirMulti-Tenant


    • Multi-Tenant

    • PROXY AirDedicated


    • Dedicated

    • Screen Sharing - 1 User to 1 Endpoint



    • Screen Sharing - 1 User to 1 Endpoint

    • PROXY AirMulti-Tenant

    • PROXY AirDedicated

    • Screen Sharing - Many Users to 1 Endpoint




    • Screen Sharing - Many Users to 1 Endpoint

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated

    • Remote Desktop



    • Remote Desktop

    • PROXY AirMulti-Tenant

    • PROXY AirDedicated

    • Remote Control



    • Remote Control

    • PROXY AirMulti-Tenant

    • PROXY AirDedicated

    • File Transfer



    • File Transfer

    • PROXY AirMulti-Tenant

    • PROXY AirDedicated

    • Chat



    • Chat

    • PROXY AirMulti-Tenant

    • PROXY AirDedicated

    • Endpoint Management 



    • Endpoint Management 

    • PROXY AirMulti-Tenant

    • PROXY AirDedicated

    • Remote Printing



    • Remote Printing

    • PROXY AirMulti-Tenant

    • PROXY AirDedicated

    • Remote Speaker




    • Remote Speaker

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated


    • Other Capabilities


    • Multi-Tenant


    • Dedicated




    • Other Capabilities

    • PROXY AirMulti-Tenant


    • Multi-Tenant

    • PROXY AirDedicated


    • Dedicated

    • Screen Blanking at the Endpoint



    • Screen Blanking at the Endpoint

    • PROXY AirMulti-Tenant

    • PROXY AirDedicated

    • Input Suppression at the Endpoint



    • Input Suppression at the Endpoint

    • PROXY AirMulti-Tenant

    • PROXY AirDedicated

    • Wake-on-LAN



    • Wake-on-LAN

    • PROXY AirMulti-Tenant

    • PROXY AirDedicated

    • White Label URLs and Landing Pages




    • White Label URLs and Landing Pages

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated

    • Dedicated, Shared-Nothing Server Infrastructure




    • Dedicated, Shared-Nothing Server Infrastructure

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated

    • Hybrid Cloud Deployment




    • Hybrid Cloud Deployment

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated


    • Licensing


    • Multi-Tenant


    • Dedicated




    • Licensing

    • PROXY AirMulti-Tenant


    • Multi-Tenant

    • PROXY AirDedicated


    • Dedicated

    • Licensing Model

    • Subscription

    • Subscription



    • Licensing Model

    • PROXY AirMulti-Tenant

    • Subscription

    • PROXY AirDedicated

    • Subscription

    • Concurrent User Accounts



    • Concurrent User Accounts

    • PROXY AirMulti-Tenant

    • PROXY AirDedicated

    • Persistent Endpoints

    • Included



    • Persistent Endpoints

    • PROXY AirMulti-Tenant

    • PROXY AirDedicated

    • Included

    • Server




    • Server

    • PROXY AirMulti-Tenant


    • PROXY AirDedicated

    • Annual Subscription Fee

    • $600 per Concurrent User Account

    • $750 per Concurrent User Account



    • Annual Subscription Fee

    • PROXY AirMulti-Tenant

    • $600 per Concurrent User Account

    • PROXY AirDedicated

    • $750 per Concurrent User Account

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